Tests and inspections are carried out, and all components and materials, bought in or otherwise, conform to the specifications, and the measuring equipment is accurate.
Any comment received from the customers are satisfactorily dealt with in a timely manner.
Feedback from the user/customer is used to review designs.
Consistent data recording and assessment and documentation integrity.
Product and/or process change management and notification.

What we focus on is;
1. Inspections and tests are carried out and all components and materials, bought in or otherwise, conform to the specifications.
2. Ensure the measuring equipment is accurate.

Any material that fails our strict specification guidelines we discard. This is generally very little material.